Unfortunately not all treatments are for everyone... 

A contraindication is a condition or factor that increases the risks involved in a treatment. Contraindications must be identified to prevent further harm (to you and your therapist) and to prevent cross-contamination and infection. 

Please refrain from booking a treatment if any of the below apply to you. If you are unsure, please contact us via email before booking an appointment.


  • Injectables (eg. Botox and/or filler) within the last 14 days
  • Cold sores
  • Certain medications (please see below)
  • Viral and bacterial infections such as the cold, flu and COVID-19, strep throat (some symptoms include sore throat, runny nose, fever, coughing)
  • Eye infections (eg. conjunctivitis, blepharitis)
  • Styes
  • Scarring (less than 6 months old)
  • Unusual and/or undiagnosed swelling, bruising, lumps and bumps
  • Cuts and abrasions
  • Recent sunburn
  • Severe eczema and psoriasis
  • Diabetes
  • Recent surgeries around the head/face/eyes
  • Resurfacing treatments such as skin needling, laser or chemical peels in the last 4 weeks
  • Those using prescription strength vitamin A topical treatments
  • Those with glaucoma, HIV, AIDS, HPV/hepatitis or skin cancer, epilepsy, autoimmune disorders, any bleeding disorders, cancer or currently undergoing chemotherapy


  • Accutane, Roaccutane (Isotretonoin), Doxycycline, Differin, Adapalene, Epiduo, and any other strong acne medications
  • Medically prescribed (prescription strength) vitamin A topical treatments such as Retin-A, Retrieve
  • Blood thinners
  • Antibiotics
  • Antihistamines
  • Anti-inflammatory drugs
  • Anti-fungals
  • Medically prescribed painkillers
  • Steroids