Terms & Conditions

This website is operated by Lia Kim Beauty. Throughout the site, the terms “we”, “us” and “our” refer to Lia Kim Beauty. Lia Kim Beauty offers this website, including all information, tools and Services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.

By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by the following Terms and Conditions (“Terms and Conditions”, “Terms”), including those additional Terms and policies referenced herein and/or available by hyperlink. These Terms apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/ or contributors of content.

Please read these Terms carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms and Conditions. If you do not agree to all the Terms of this agreement, then you may not access the website or use any Services. If these Terms are considered an offer, acceptance is expressly limited to these Terms.

Any new features or tools which are added to the current store shall also be subject to the Terms and Conditions. You can review the most current version of the Terms and Conditions at any time on this page. We reserve the right to update, change or replace any part of these Terms by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.

SECTION 1: General Terms and User Responsibilities
Before using this site and our Services, please take a moment to review these important terms:

  1. Age Requirement: You confirm that you are either of legal age in your area or have obtained consent from a legal guardian for any minor using this site.
  2. Legal Use: You may only use our products for lawful purposes and must not violate any local laws, including copyright laws. Transmitting harmful code or malware is strictly prohibited.
  3. Termination: Violating these terms will result in an immediate termination of your access to our services. We have the right to refuse service to anyone for any reason at any time.
  4. Data Transmission: Your content, except credit card information, may be sent unencrypted through various networks. Credit card data is always encrypted during transmission.
  5. No Unauthorised Use: You agree not to reproduce, copy, sell, or exploit any part of our service without our written permission.

SECTION 2: Intellectual Property Rights
All intellectual property rights related to our website, services, and content, including but not limited to trademarks, copyrights, patents, and trade secrets, are owned or licensed by Lia Kim Beauty. Users are granted a limited, non-exclusive, non-transferable license to access and use the website and its content solely for personal, non-commercial purposes. Any unauthorised use, reproduction, or distribution of our intellectual property is strictly prohibited and may result in legal action.

SECTION 3:  Information Accuracy and Updates
We strive to provide accurate and up-to-date information on this site, but we cannot guarantee its accuracy, completeness, or timeliness. The material here is intended for general information purposes and should not be your sole source for decision-making. Always consult more reliable and current sources before making important decisions. Please note that historical information, by its nature, may not be current and is provided for reference only. We may update the site's contents at our discretion, but we are not obligated to do so. It is your responsibility to stay informed about any changes to our site.

SECTION 4: Modifications to Services and Prices
The prices of our Services and products may change without prior notice. We have the right to modify or discontinue the Service, or any part of it, at any time, without notice. We are not responsible for any inconvenience or losses that may result from such modifications, including changes in pricing, suspension, or discontinuation of the Service.

SECTION 5: Products and Services
Certain products or services may only be available online through our website. These items may have limited quantities and are eligible for return or exchange as per our Refund Policy [LINK REFUND POLICY]. While we have made every effort to display product colours and images accurately, we cannot guarantee that your computer monitor will accurately represent these colours. We reserve the right, but are not obligated, to limit sales to specific individuals, regions, or jurisdictions on a case-by-case basis. Additionally, we may restrict the quantities of products or services available. Descriptions and pricing of products are subject to change without notice at our sole discretion. We also reserve the right to discontinue any product at any time. Please note that any offers for products or services on this site may not be valid where prohibited. We do not provide warranties regarding the quality of products, services, information, or other materials you acquire from us, nor do we guarantee that any Service errors will be corrected.

SECTION 6: Service Quality Guarantee
At Lia Kim Beauty, we guarantee the quality of our services. Our commitment includes:

  1. Service Quality Assurance: We promise professional, skillful, and caring service delivery that meets or exceeds industry standards.
  2. Client Satisfaction: Your satisfaction is our top priority. If, for any reason, you are not completely satisfied with your service, please contact us as soon as possible and we will promptly address your concerns and take necessary steps to ensure your satisfaction.
  3. Open Communication: We encourage open dialogue with our clients. Feel free to discuss your preferences and concerns during your appointment, and we will make every effort to accommodate your needs.
  4. Guaranteed Excellence: We stand behind the excellence of our services. If you have questions or need assistance, our team is here to help.

SECTION 7: Online Bookings and Upfront Payments
When using our website, users have the option to make bookings online. By choosing to make an online booking, you are confirming your agreement to provide accurate and complete information. All online bookings are contingent upon availability and are subject to confirmation by Lia Kim Beauty. We retain the right to exercise our discretion in refusing or cancelling any booking. Our Services require an upfront payment, constituting 50% of the total cost of the booked services. Detailed information regarding deposit amounts, refund policies, and other relevant terms can be found on our website. By proceeding with a booking, you are explicitly consenting to the associated Terms and Conditions. Our cancellation policy and associated fees for bookings conducted through our website are comprehensively outlined in our separate Cancellation and Booking Policies, which are accessible on our website. It is your responsibility to thoroughly review and comply with these policies before initiating a booking.

SECTION 8: Cancellations, Late Arrivals and No-Shows
Clients who arrive late for appointments may experience a reduced treatment duration. We will make every effort to accommodate late arrivals, but we cannot guarantee the full duration of the scheduled appointment. If you are more than 15 minutes late to your appointment, we reserve the right to automatically cancel your appointment and your upfront booking payment will be forfeited. Failure to show up for a scheduled appointment without prior notice, you will be automatically charged the cancellation fee (your upfront payment will be forfeited. Details regarding our no-show policy are available on our website.

SECTION 9: Accuracy of Billing and Account Information
We have the right to decline any order you make. In our discretion, we may restrict or cancel the quantity of items purchased per person or per order. These restrictions may apply to orders placed under the same customer account, the same credit card, or orders with matching billing and/or shipping addresses. If we modify or cancel an order, we will make an effort to notify you via the email, billing address, or phone number provided when the order was placed. We also reserve the right to reject orders that, in our judgment, seem to originate from dealers, resellers, or distributors. You are responsible for providing accurate, complete, and up-to-date purchase and account information for all transactions on our platform. It is your obligation to promptly update your account and other details, including email addresses and credit card information, to ensure smooth transactions and effective communication.

For more information, please refer to our Refund Policy [LINK TO REFUND POLICY].

SECTION 10: Optional Tools and Third-Party Links
We may grant you access to third-party tools on our platform, and our Service may include content, products, and Services from third parties. However, please be aware that we neither monitor nor control these tools, nor do we provide any input on their functionality or assess the content's accuracy. You acknowledge and agree that we offer access to these tools "as is" and "as available," without any warranties, representations, or conditions, and without endorsing them. We bear no liability for any issues arising from your use of these optional third-party tools or third-party materials, products, or Services. Your use of these optional tools and interactions with third-party content, products, or services provided through our site are entirely at your discretion and risk. It is essential that you familiarise yourself with and agree to the Terms set forth by the relevant third-party provider(s) for these tools and content. Additionally, before engaging in any transaction with third-party providers, we urge you to carefully review and understand their policies and practices. If you have any complaints, claims, concerns, or questions related to third-party products or services, please direct them to the third-party provider.

SECTION 11: User Submissions
When you provide specific submissions at our request (such as contest entries) or send creative ideas, suggestions, proposals, plans, or other materials to us, whether through online means, email, postal mail, or any other method (collectively referred to as 'comments'), you agree that we have the right, without limitations, to edit, copy, publish, distribute, translate, or use your comments in any medium, at any time. It's important to note that we are not obligated to:

  1. Keep your comments confidential.
  2. Provide compensation for your comments.
  3. Respond to your comments.

While we may, at our discretion, monitor, edit, or remove content, we are not obliged to do so. We will make these decisions based on our sole discretion, focusing on content that we deem unlawful, offensive, threatening, libellous, defamatory, pornographic, obscene, or otherwise objectionable, or that violates any party's intellectual property rights or these Terms. By submitting comments, you agree that your comments will not infringe upon the rights of any third party, including but not limited to copyright, trademark, privacy, personality, or other personal or proprietary rights. Your comments must also not contain libellous or otherwise unlawful, abusive, or obscene material, or any computer viruses or malware that could disrupt the operation of the Service or any related website. You must provide accurate information and refrain from using a false email address or pretending to be someone else when submitting comments. You are solely responsible for the comments you make and their accuracy. We do not take responsibility for, nor assume liability for, any comments posted by you or any third party.

SECTION 12: Personal Information
Your submission of personal information through the store is governed by our Privacy Policy, which can be viewed here: [LINK TO PRIVACY POLICY]

SECTION 13: Errors, Inaccuracies and Omissions
Occasionally, our site or the Service may contain information with typographical errors, inaccuracies, or omissions concerning product descriptions, pricing, promotions, offers, product shipping charges, transit times, and availability. We maintain the right to rectify any such errors, inaccuracies, or omissions. Additionally, we may modify or update information or cancel orders if any information within the Service or on related websites is found to be inaccurate, without prior notice, even after you've submitted your order. We are not under any obligation to update, amend, or clarify information in the Service or on related websites, including pricing information, except where required by law. Any specific update or refresh date displayed within the Service or on related websites should not be interpreted as a comprehensive modification or update of all the information in the Service or on related websites.

SECTION 14: Prohibited Uses
In addition to the other restrictions outlined in these Terms, the following uses of the site or its content are strictly prohibited:

  • Using the site for unlawful purposes;
  • Soliciting others to engage in unlawful acts;
  • Violating any international, federal, provincial, or state regulations, rules, laws, or local ordinances;
  • Infringing upon or violating our intellectual property rights or the intellectual property rights of others;
  • Engaging in harassment, abuse, insults, harm, defamation, slander, disparagement, intimidation, or discrimination based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability;
  • Submitting false or misleading information;
  • Uploading or transmitting viruses or any other type of malicious code that could harm the functionality or operation of the Service, related websites, other websites, or the Internet;
  • Collecting or tracking the personal information of others;
  • Engaging in spamming, phishing, pharming, pretexting, spidering, crawling, or scraping;
  • Using the site for any obscene or immoral purpose;
  • Interfering with or circumventing the security features of the Service, related websites, other websites, or the Internet.

We reserve the right to terminate your use of the Service or related websites if you violate any of these prohibited uses.

SECTION 15: Disclaimer of Warranties; Limitation of Liability
We cannot guarantee, represent, or warrant that your use of our Service will be uninterrupted, timely, secure, or error-free. We do not warrant that the results obtained from the Service will be accurate or reliable. You acknowledge that we may, from time to time, remove the Service for indefinite periods or cancel it without notice. You expressly agree that your use of, or inability to use, the Service is at your sole risk. The Service and all products and services delivered to you through it are provided "as is" and "as available." We do not make any representation, warranties, or conditions, whether express or implied, including implied warranties or conditions of merchantability, merchantable quality, fitness for a particular purpose, durability, title, and non-infringement, except as expressly stated by us. Under no circumstances shall Lia Kim Beauty, our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers, or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages, including but not limited to lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages, whether based in contract, tort (including negligence), strict liability, or otherwise, arising from your use of the Service or any products procured using the Service, or for any other claim related to your use of the Service or any product, including any errors or omissions in content or any loss or damage of any kind incurred as a result of the use of the Service or any content (or product) posted, transmitted, or otherwise made available through the Service, even if advised of the possibility of such damages.

SECTION 16: Indemnification and Severability
If any provision of these Terms is found to be unlawful, void, or unenforceable, that provision will still be enforced to the maximum extent permitted by applicable law. The unenforceable portion will be considered severed from these Terms. Simultaneously, you agree to indemnify, defend, and hold Lia Kim Beauty, our parent company, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns, and employees harmless from any claim or demand, including reasonable attorneys' fees, made by any third party as a result of or arising from your violation of these Terms, the documents they incorporate by reference, or your infringement of any law or the rights of a third party.

SECTION 18: Termination

The obligations and liabilities of the parties that arise prior to the termination date shall continue to be in effect following the termination of this agreement for all purposes. These Terms remain effective unless either you or we terminate them. You have the option to terminate these Terms and Conditions at any time by notifying us that you no longer wish to use our Services or when you cease using our site. Additionally, if we, in our sole judgment, determine that you have failed to comply with any term or provision of these Terms, we may terminate this agreement at any time without notice. In such a case, you will remain responsible for all amounts due up to and including the date of termination, and we may deny you access to our Services (or any part thereof).

SECTION 19: Governing Law
These Terms and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of Australia.

For any queries regarding the contents of these Terms and Conditions, please contact us at:
Lia Kim Beauty
Email: liakimbeauty@gmail.com

Last Updated: 29/08/2023