Privacy policy

This Privacy Policy outlines the manner in which Camellia Kim (trading as ’Lia Kim Beauty’ ABN 449 713 998 40) (referred to as ‘the/our/this Site’, ‘we’, ‘us’, or ‘our’) collects, uses and discloses your Personal Information when you visit our Site, make a purchase from this Site or use our online services and treatments.

We are committed to protecting the information about you that we collect, store and use when you provide it to us on our Site. We manage your information in accordance with the requirements of the Australian Privacy Principles (APPs) and the Privacy Act 1988 (Cth). By accessing this Site, or by making a booking with us, you consent to the collection, use and disclosure of your Personal Information in accordance with this Privacy Policy.

This Privacy Policy may be updated from time to time, including to reflect changes to our procedures or for other operational, legal, or regulatory reasons.

If you do not wish to provide Personal Information to us, then you are not obligated to do so, however it may affect your use of the our Site or any other products and services or treatments offered on it.

 
1. Types of Personal Information Collected
Lia Kim Beauty collects personally identifiable information about you. This information may include your:

  • Full name;
  • Date of birth;
  • Addresses;
  • Phone numbers;
  • Email address;
  • Payment details;
  • Photographs and/or videos;
  • Device identity and type, including I.P. address, geo-location information, page view statistics, advertising data, and standard web log information.

If we receive your Personal Information from third parties, we will protect it as set out in this Privacy Policy.


2. Collection and use of Personal Information
We gather Personal Information either directly from you or through third parties. This occurs when you engage in the following activities:

  • Contact us via our website;
  • Receive goods, services or treatments from us;
  • Submit any of our online sign-up forms;
  • Communicate through email, telephone, SMS, social media platforms (such as Instagram or Facebook), or other means;
  • Interact with our Site, social applications, services, content, and advertising.

Our primary aim in collecting your Personal Information is to provide you with the best possible service. We will collect, store, and utilise your Personal Information for the following purposes:

  • Facilitate the provision of services or treatments to you;
  • Address your inquiries and maintain communication;
  • Arrange appointments via SMS or email;
  • Tailor your encounter with our Site and customise our communications;
  • Promote our services or treatments on social media platforms (such as Instagram and Facebook), in marketing emails and to showcase our website;
  • Meet internal administrative, marketing, and planning requirements;
  • Collect and analyse statistics, ensuring personal and proprietary data is anonymised before compiling;
  • Fulfil objectives explicitly authorised under any agreement with you.


3. Disclosure of Personal Information
We uphold the privacy of your Personal Information, refraining from public disclosure or trading with third parties, except when authorised by law or outlined in this Privacy Policy. Your personal data will never be sold to third parties. On occasion, we may confidentially share your information with agents or affiliated third parties that assist us in diverse business functions such as operations, billing, marketing, user research and website support. Although we take steps to ensure these entities adhere to confidentiality and privacy standards, we will bear no responsibility or liability for the content of third party websites. Personal Information that we collect from you will be stored in servers located in Australia. Lia Kim Beauty reserves the right to disclose your Personal Information if required to do so by Australian Law Enforcement. This measure is undertaken to safeguard our Site and its content, to protect our employees our clients’ rights and overall safety and security.


4. Accessing and Amending Personal Information
You are responsible for informing us of any changes to your Personal Information to ensure the accuracy and currency of our records. Should any information we hold about you be inaccurate, out of date, incomplete, irrelevant or misleading, please contact us with the email provided below.


5. Security
We are dedicated to ensuring the security of the information you provide. All reasonable steps are taken to protect the information we hold about you from unauthorised access, use and disclosure. However, complete immunity from third party interception or data corruption within our systems and stored data cannot be guaranteed. Certain parts of this website are not safeguarded by encryption methods to protect the information you transmit to us from your computer via the internet. There is no method of transmitting data over the internet or storing it electronically that can provide an absolute assurance of complete security. Given this, we are unable to guarantee or provide a warranty—nor do we warrant—the security or privacy of your Personal Information, including payment and account details. The transmission of this information is undertaken entirely at your own risk.


6. Payment
Lia Kim Beauty refrains from storing credit card numbers from online transactions. For order verification and identification, the Shopify Payment system exclusively retains the final four digits and the expiration date of your credit card. TimelyPay, for online bookings, employs bank-level security standards, and no credit card details are stored within Timely or TimelyPay except when you have granted explicit authorisation. Your payment data is encrypted for security against hacking and fraud. While we aim for seamless shopping, any unauthorised credit card usage mandates prompt notification to the card provider following their respective reporting procedures.

7. Links
Our Site may incorporate links to various other online platforms and may direct you away from our Site. We will not be responsible for the privacy policies of other websites and recommend you review their privacy policy before engaging with them.

8. Visual Media
At Lia Kim Beauty, we may capture photographs and videos of clients before and after beauty services or treatments. These visual media materials may be used for promotional purposes, including display on our website, social media platforms such as Instagram and Facebook, and other marketing materials. We prioritise your privacy and handle your visual media in compliance with applicable data protection laws.

  • Consent and Opt-Out: We always seek explicit consent before capturing photographs or videos for promotional use. By using our services, you grant us permission to use these visual media materials as described in this Policy. If you choose not to have your photographs or videos taken or used for promotional purposes, kindly inform us before the service. We respect your decision and will refrain from capturing your visual media. Opting out will not impact the quality or availability of our services or treatments to you.

  • Usage Details, Confidentiality, Duration, Sharing, Rights, and Liability: We prioritise safeguarding Personal Information linked to visual media that prominently features an individual's face, preventing additional details without explicit consent to respect your data control. Visual media ay be used indefinitely, unless you specify otherwise or as required by law. We may share your visual media on our website, social media platforms, and promotional materials. Please note that once visual media is shared online, it could be further shared by others. As the entity capturing these photographs and videos, we retain ownership while you have access, modification and deletion rights. Please contact us to exercise these rights. While we take reasonable precautions to secure your visual media, we cannot be held accountable for unauthorised use or disclosure by third parties beyond our control.
9. Complaints About Breach

If you suspect a breach of the Australian Privacy Principles and would like to lodge a complaint regarding such an incident, please get in touch using the email address provided below. We will respond to any complaints about breaches of the Australian Privacy Principles within a reasonable timeframe after the complaint is made.


10. Unsubscribe or Opt-Out
You may unsubscribe at any time, or opt out of communications by following the simple instructions at the bottom of each email or newsletter. Should you require further assistance with unsubscribing please contact us at the email provided below.


11. Google Analytics and Cookies
This Site uses cookies and Google Analytics to enhance your browsing experience and tailor our services to your preferences. Here is how we use cookies and maintain your privacy:

  • Enhanced Browsing: Cookies, small data files stored on your device, optimise your browsing experience, customise content based on your preferences and analyse website traffic. By using our Site, you consent to these cookies as outlined in this Privacy Policy.
  • Your Control: While you can still use our Site even if you choose to reject cookies, please be aware that some features or sections might be limited.
  • Demographic and Interests Data: We also collect demographic and interests data through cookies and Google Analytics. It is important to note that we do not merge personally identifiable data collected from display advertising. Furthermore, this information is not shared with third parties.


12. Social Media Features
This Site has integrated social media features, such as Instagram and Facebook buttons. These elements may collect your IP address, which page you are visiting on our Site, and may create a cookie to enable the feature to function properly. Social media features and widgets are hosted by a third parties and your interactions with these features are governed by the privacy policy of the company providing them.

 

For any queries regarding the contents of this Privacy Policy, please contact us at:
Lia Kim Beauty
Email: liakimbeauty@gmail.com

Last Updated: 29/08/2023