Booking Policies
When booking an appointment at Lia Kim Beauty, that time is exclusively set aside for you.
Please read this important information prior to making a booking.
UPFRONT PAYMENT TO SECURE AN APPOINTMENT
A 50% upfront payment is required to secure all appointments. This amount will be deducted from your final bill at the time of your visit.
LATE CANCELLATIONS & NO-SHOWS
Please provide at least 48 hours’ notice if you need to cancel. Cancellations made within 48 hours or missed appointments will result in a cancellation fee equal to 50% of the booked services (your upfront payment), which will be automatically forfeited. If cancelled with more than 48 hours’ notice, your upfront payment will be applied to your next appointment.
RESCHEDULING & APPOINTMENT CHANGES
Rescheduling or modifying an appointment requires a minimum of 48 hours’ notice. Appointments changed within the 48-hour window may incur a cancellation fee at our discretion. When rescheduled with more than 48 hours’ notice, your upfront payment will be transferred to the new appointment.
APPOINTMENT ARRIVAL & LATENESS
Please arrive on time, allowing extra time for parking. Arriving more than 15 minutes late may result in automatic cancellation and a cancellation fee. If you anticipate being late, please notify us as soon as possible.
CONTRAINDICATIONS
Safety is a priority. Certain medical conditions or treatments may make some services unsuitable. A consultation will be conducted during your appointment to ensure the treatment is safe and effective. Please review the list of contraindications before booking. See list of contraindications for more information.
COLD, FLU & ILLNESS
If you have any symptoms of a cold, flu, or COVID-19 (including coughing, fever, sore throat, or shortness of breath), please reschedule your appointment to maintain a safe environment for everyone.